❓ Frequently Asked Questions, IAS Food
We’ve gathered answers to the most common questions to help you shop with confidence and clarity.
🐝 Honey Products
Q: Is your honey 100% pure and natural? Yes! Our honey is sourced directly from trusted beekeepers and is free from additives, preservatives, or artificial processing.
Q: What types of honey do you offer? We currently offer Sidr, Acacia, Kalonji, Wild Forest, and Orange Blossom honey. Each variety has its own unique taste and health benefits.
Q: How should I store honey? Keep it in a cool, dry place away from direct sunlight. No need to refrigerate—natural honey never spoils!
🚚 Orders & Delivery
Q: Do you deliver across Pakistan? Yes, we offer both online and offline delivery services nationwide.
Q: How long does delivery take? Typically 2–5 working days, depending on your location. We’ll keep you updated every step of the way.
Q: Can I place bulk or wholesale orders? Absolutely! Please contact us via WhatsApp or email for wholesale pricing and availability.
💳 Payments & Returns
Q: What payment methods do you accept? We accept cash on delivery, bank transfers, and other secure payment options.
Q: What is your return policy? If your product arrives damaged or incorrect, contact us within 3 days of delivery. We’ll make it right.
📞 Need Help?
Still have questions? Reach us at:
🧡 A Note from Our CEO
“Every question you ask helps us serve you better. At IAS Food, we’re committed to transparency, quality, and your well-being. Thank you for trusting us with your health and heritage.” Islam Shah, CEO, IAS Food